FREE - BES - BlackBerry Enterprise Server

The power and security behind the world-class BlackBerry® experience is now FREE. You can get the best mobile tools in business for your users and even more exciting is that you can now say, yes to adding personal BlackBerry smartphones to your deployment with no additional software or licensing costs.

Anywhere, anytime access. Instant synchronization of email, calendar, contacts and tasks wirelessly and without having to connect to your computer.

Learn more about BlackBerry Enterprise Server.


Watch a video and download a brochure.

Click on link: http://www.vertigoal.com/blackberry-enterprise-server



We can help you integrate into your business systems. Contact us for more information and advice.

Contact us at 905-709-2656 1-877-709-2656 or http://www.vertigoal.com/contact-us

Voice & Data IP networking solutions | Proactive Managed Network Services | Business Internet Solutions | 24×7 Computer Network Monitoring | Microsoft Exchange | BlackBerry Enterprise Server ( BES ) integration | Wireless Networks | IP PBX phone systems | VoIP | Ontario | Toronto | GTA | Markham | Thornhill | Richmond Hill | Concord | Vaughan | Woodbridge | Mississauga | Brampton | Scarborough | Pickering | Oshawa | Whitby | Ottawa | London | Kitchener | Quebec | Manitoba | Saskatchewan | Alberta | BC

Vertical Wave IP Product of the Year Award from Communications Solutions Magazine

Technology Marketing Corporation (TMC) has named the Wave IP 500 converged telephony system as a recipient of the 2009 Communications Solutions magazine’s Product of the Year Award.

The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2008 through March 2009 were chosen as winners of the Communications Solutions Product of the Year Award.

“Vertical has been recognized with a 2009 Product of the Year Award for their admirable efforts in the advancement of voice communications. Wave IP’s embedded applications architecture has clear deployment and infrastructural benefits to customers and the converged telephony system clearly provides ROI for companies that use it.”—Rich Tehrani, CEO, TMC

“Wave IP has been continuing to win award after award for its innovation and unique architecture, which is setting the standard in voice communications and raising the bar for our competitors. Our focus has and continues to be, to build the best communications systems possible. Wave IP allows customers to cut their operating and capital expenditures, at the same time benefiting from efficiency improvements to their business by using new communications capabilities. We typically see the ROI paying for the phone system in the first 12 months of deployment – which is an unprecedented ROI for our industry.”—Peter Bailey, President, Vertical Communications

Cost-sensitive small- to medium-sized businesses, and larger distributed organizations seeking to reduce overhead associated with managing business communications can easily transform their legacy telephony infrastructure into an application-rich, next-generation VoIP solution by deploying Wave IP phone system. As a fully integrated solution, Wave IP telephone system offers customers ultimate flexibility and features – unified communications, contact center, call recording, reporting, networking, management, custom call routing applications and IVR – in a single system. Learn more

Product brochure available, click HERE


IP PBX business phone system | VoIP | Ontario | Toronto | GTA | Markham | Thornhill | Richmond Hill | Concord | Vaughan | Woodbridge | Mississauga | Brampton | Scarborough | Pickering | Oshawa | Whitby | Ottawa | London | Kitchener | Quebec | Manitoba | Saskatchewan | Alberta | BC

Do you use voice over internet protocol (VoIP) telecommunications for your business?

Vote and see the latest results at: http://polls.linkedin.com/p/96017/cxedg

Enhance Your Customer Communications Through Phone Systems

Your phone system is the first line of communication with customers. Having the ability to utilize multiple lines at the same time, being able to quickly transfer calls within the office among other benefits will significantly increase communication effectiveness and efficiency.



PBX phone systems allow for the advanced features of call forwarding to cell phones, the ability to better manage voice mailboxes with voice mail to email and the ability to conference multiple parties . An additional key ability of these systems is to maintain one primary phone number that rolls over to multiple phone lines for marketing and utilize extensions for your employees.



The end result of utilizing advanced phone system is to simply the customer experience, improve satisfaction through communication and increased efficiency. PBX phone systems range in price and functionality. Speak to a Vertigoal telecommunications expert for free information about a system to meet your individual business needs.



Phone Systems

Small business (1-50 users)

TalkSwitch: feature rich, designed specifically for small business, VoIP, systems start at $755

WAVE : VoIP, ViewPoint, sophisticated call center, built-in call recording, rich call detail reporting, scalable to 1000 users

Nortel : basic key phone systems with auto attendant, voice mail, starting at $1299



Small/Mid size (1-500 users) – WAVE | TeleVantage | Nortel



Watch an online presentation and see what our customers are saying about us: www.vertigoal.com/about-us





IP PBX phone systems | VoIP | Ontario | Toronto | GTA | Markham | Thornhill | Richmond Hill | Concord | Vaughan | Woodbridge | Mississauga | Brampton | Scarborough | Pickering | Oshawa | Whitby | Ottawa | London | Kitchener | Quebec | Manitoba | Saskatchewan | Alberta | BC

IT'S HERE: Microsoft Office 2010 & Live

After a lengthy phase of beta testing, Microsoft finally unleashed its long-awaited update to the Office 2007 desktop productivity suite.

Power your business with Microsoft Office Professional 2010, a comprehensive software and support package to help you run and grow your business. It’s all here: powerful e-mail and scheduling tools in Outlook, sophisticated information and data management with Excel and Access, and professional-caliber marketing tools in Publisher. And it comes with one year of technical support, ready to use when you need it.



Office 2010 includes a number of new features, among them a redesigned menu system, improved inline multimedia editing, real-time collaboration, improved security settings and perhaps the biggest of them all, a cloud-based web apps component. The online component of Office 2010 includes web-based versions of Word, PowerPoint, Excel and OneNote. They’re largely positioned as companion apps to their full desktop counterparts.



Watch a video and download the product brochure: www.vertigoal.com/microsodt-software



Most popular Microsoft software solutions:
Office | Windows 7 | Windows Server | SQL | CRM | SharePoint

10 Tips on How to handle Suspicious Email

There are good reasons to be suspicious of email. Some email messages might be phishing scams, some might carry viruses. Phishing, pronounced “fishing,” is a type of online identity theft that uses email and fraudulent Web sites to steal your personal information such as passwords, account data, credit card numbers, or other information.

1- The first step to protecting your systems and your valuable data is to have a good quality antivirus, antispam security firewall software solution. Award winning Panda Cloud Protection provides uninterrupted comprehensive security for your entire network, starting at less than $39 per user per year. Learn more

2- Second, be smart about what email you decide to open. Follow these 10 tips to help protect yourself when suspicious mail shows up in your Inbox. Learn more

Network antivirus security: http://vertigoal.com/panda-antivirus-security

10 Rules for Successful Selling

10 Rules for Successful Selling

Sleek look for your office - Best All-in-one PC

LENOVO THINKCENTRE A70Z
This space-saving sleek all in one computer has an integrated 19-inch display. The A70z PC, which comes with bundled Power Manager software, boots in just 35 seconds. It can be configured with a high-resolution webcam for video calls. With a single energy efficient power supply, you can save $65 on your power bill per year.

Available Microsoft Windows 7 & Office 2010 for maximum productivity and reliability. Combine with Vcare 24x7 monitoring & support service from Vertigoal Inc. to keep your technology running smoothly and your staff productive.
Starts at: $549 and up




The Best New Business Desktops - #3
ThinkCentre A70z Inc., February, 2010



Product video and more details at: http://www.vertigoal.com/lenovocomputers









Optional wireless keyboard/mouse and height adjustable monitor stand

Easy access to Visual Voice Mail

Voice mail is a necessary evil, but it’s part of the way we communicate. Many businesses need to have voicemail, just like email. The key is to be responsive and properly manage your messages. If you’re tired of dealing with codes to access and listen to voice mail messages, there’s an easier way. It’s called Viewpoint and it comes built-in with the Wave IP 500 or 2500 phone system.

Quickly and easily check voicemail messages and check them in order of priority, just like email.

- Make text notes within the message
- Forward the message to email or another VM box and append your own custom message.
- Listen to the message on your computer speakers or on your desk phone
- Use the sidebar to rewind or forward
- built-in automatic or manual voice mail to email is available (just enable or disable)

When you’re done listening, return the call without having to dial the number. Two mouse clicks and you’re connected. It’s the quickest and easiest way to manage voicemail.

With the presence settings in Wave IP ViewPoint, you can let callers know your status. Perhaps you’re on the road or in a meeting, the visual status will let everyone know your presence. Specific voice mail greetings can also be used with your status, so that your customers know when to expect a call back.



Voicemail is easier with ViewPoint. Customers, suppliers and employees will appreciate the status notification and feel confident in leaving a message. This encourages voicemail to be used as it’s meant to, similar to email, but with voice.

Learn more & download a product brochure at: http://www.vertigoal.com/wave-pbx

Is voice mail useful? (hint: it’s in the greeting)

A poor voice mail message goes something like this, “ Hi it’s (so and so), call me at (phone number)”. Quite honestly, I find these types of voice mails frustrating. They’re no different than an email without substance. This kind of communication is inefficient, time consuming and not very effective. Furthermore, most people’s inclination is to leave these types of messages for last. If you want to ensure a quick priority response to your voice mail message, learn to leave detailed messages.

Voicemail is an effective useful tool, when used properly. Most people don’t understand how to use it. So tell them... In your voicemail greeting, tell your caller what type of detail you want them to leave in their message to you.

Here’s an example of an effective personal voicemail greeting:
Hello, you’ve reached (NAME) at (COMPANY). I’m sorry I unavailable at the moment, but if you’d like to leave your name, telephone number and details of how I can help you, I’ll get back to you as soon as possible. Thank you for calling (COMPANY) and have a great day. (15 seconds).

When you receive a message with detail of what’s required, you can return a call with the information to assist with the inquiry. You deal with it efficiently, usually with one return call.

Truth be told, not everyone listens to greetings, but the majority do. This simple thing can help improve the way you communicate using voice mail.

Contact me for free voicemail greeting sample scripts and voicemail etiquette ideas at 905-709-2656 ex.111 or miguelr@vertigoal.com

Top 30 Failed Technology Predictions

These are my personal favourites...


1. “There is no reason anyone would want a computer in their home.” — Ken Olson, president, chairman and founder of Digital Equipment Corp. (DEC), maker of big business mainframe computers, arguing against the PC in 1977.

17. “This ‘telephone’ has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us.” — A memo at Western Union, 1878 (or 1876).

See all 30 predictions at: http://ow.ly/1XDlg

What is VoIP (voice over IP)

The internet has changed the way people live, work and communicate. VoIP (Voice over Internet Protocol) is one of the technologies behind this communication revolution. How can it help and what are the benifits? Learn more at : http://www.vertigoal.com/what-is-voip

Wave IP phone system receives Product of the Year Award

Wave IP—Setting the standard in Unified Communications

Industry award recognizes product innovation in the field of Unified Communications. "It is an honor to grant Vertical Communications with a 2009 Product of the Year Award for the Wave IP 500 converged telephony system. Vertical has proven their dedication to quality and excellence while supporting the needs in the marketplace"—Rich Tehrani, CEO, TMC

Cost-sensitive small- to medium-sized businesses, and larger distributed organizations seeking to reduce overhead associated with managing business communications can easily transform their legacy telephony infrastructure into an application-rich, next-generation VoIP solution by deploying Wave IP. As a fully integrated solution, Wave IP offers customers ultimate flexibility and features - unified communications, contact center, call recording, reporting, networking, management, custom call routing applications and IVR - in a single system. Learn more

"We have an aggressive product development strategy in place for Wave IP and our approach to Unifying Communications will continue to set the standard in the telephony industry, as part of this strategy we will be releasing a major software update in June that will introduce Mobile Extension, offering the ability to use any device on any network as a PBX extension, an integrated Softphone in our award winning ViewPoint desktop application and secure corporate Instant Messaging"—Peter Bailey, President, Vertical Communications

*

Product brochure available, click HERE

SPAM is almost 70% of email

S*P*A*M has reached a new record, 70% of all email is S*p*a*m*s, so be careful when you click on those e-mails, asking you to see your video on YOUTUBE or discounted gift certificates or greeting card claiming to come from your friends (spammers are mining your friend's names from social networking sites and impersonating as your friends).

Secure your computer systems with a robust and cost effective spam and antivirus security solution. Watch a video and learn more at: http://vertigoal.com/panda-antivirus-security

Work with confidence

Lenovo, innovative quality reliable computer hardware for your business. Now available with Microsoft Windows 7 and Office 2010.
Desktops | Laptops | Tablets | Servers | Rack-Mounted Servers | LCD Monitors

See a product presentation and the latest pricing at: http://vertigoal.com/lenovocomputers

Lenovo - the fastest-growing PC maker

Strong sales growth lifted PC maker Lenovo to big gains. Revenue rose by a record 33 percent, to $4.8 billion, as PC shipments soared by 42 percent. Notebook computers led Lenovo’s surge in sales, with shipments leaping 46 percent year over year. Sales of desktops rose 18 percent.


Read more: Lenovo becomes world’s fastest-growing PC maker - Triangle Business Journal

WHAT IS PANDA CLOUD PROTECTION?

Antivirus, Spam and Network Security Protection

Panda Cloud Protection, is a powerful Internet cloud based security solution, that provides complete antivirus, security & spam protection services for computers, email and web. With the full suite of Panda Cloud Protection your network is safe and secure.

* Ensures the best maximum antivirus security firewall protection

* Reduces costs, great value with LOW annual subscriptions

* Optimizes resource consumption (exceptional performance)

* Saves time, easy, quick view of blocked spam & antivirus

* Simple to install, manage and maintain with web interface

View the presentation with a video at the end. A brief overview of features and benefits of the Panda Cloud Protection at: http://ping.fm/TyBGC

iPad and Velcro, a Match Made in Heaven

Who said iPad is useless? Think again. The iPad and Velcro, a Match Made in Heaven. Awesome... http://post.ly/gx9V

Office 2010 lets you work how, when, and where you want, letting you get things from a PC and the Web. Get Microsoft Office 2010 for free, details at: http://ping.fm/VUWhT

Ping.fm is a simple service that makes updating your social networks a snap. Huge time saver…

Ping.fm / Update all of your social networks at once! Sign up for a free account at www.ping.fm

Ever catch Office w/ a red squiggly under your name? No more! Add your name to this custom dictionary! http://cot.ag/d10RPG